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FREQUENTLY ASKED QUESTIONS

Products

The ANCORE Trainer uses simulated resistance measured in a 1:1 ratio with an approximate range of 5 lbs to 65 lbs. For example, using six high resistance plates (~10 lbs each + 5lbs in the base) would provide a total resistance of 65 lbs.

Traditional cable machines are designed at 2:1 or 4:1 ratios using pulleys or levers to achieve a mechanical advantage. For example, using a 2:1 pulley cable machine, the 130 lbs plate is about equivalent to 65 lbs of force required. The ANCORE Trainer uses resistance measured in a 1:1 ratio, so the resistance on the plates is equal what you'll experience during a workout.

Currently, there is a maximum of 6 resistance plates on the ANCORE Trainer at a time.

You can compare packages here and mount setups here. If you'd like to know more, feel free to email us at hello@ANCOREtraining.com and we'll help you find the package and mount setup that is right for you. 

ANCORE does not requires installation with the Rack and Door Mount options.

Only the Wall Mount and the sliding Track Mount require installation. ANCORE provides all the hardware and detailed instructions to ensure a seamless installation. We recommend a space where the Sliding Track Mount and Wall Mount can be installed securely to a wall stud.

Organization and Partnership Program

Thank you for your interest! Please send us email sales@ANCOREtraining.com about making the ANCORE Trainer part of your organization's training program. We'll get back to you within 24 hours.

We are looking forward to working with you!

Yes! Please email us at sales@ANCOREtraining.com as we'd love to learn more about you. We'll be happy to provide you with more information about our partnership program.

Shipping

Ship times vary based on location but typically arrive within 5-7 business days after the order has shipped. Please note that the processing time for all orders varies. Current levels of demand and market conditions relating to COVID-19 have led to an expected delivery time within 5 to 7 weeks of the purchase date. We appreciate your understanding.

Currently, we only ship within the United States and Canada, but we are working to expand our availability internationally. If you are visiting our page from abroad, please send an email to Hello@ANCOREtraining.com and we'll see what we can do!

Returns and Warranty Policies

We want you to be completely satisfied with your purchase. If for any reason you’re not completely satisfied, please contact us or email us at

Hello@ANCOREtraining.com and we'll be happy to assist you. We will honor returns and refund you within 30 days of your purchase. This is part of our Risk Free Trial.

We stand behind our product with a 1-year limited warranty. We have a support team available to help with any questions, issues, or concerns. View the full terms and conditions of our warranty coverage here.

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