FREQUENTLY ASKED QUESTIONS

The ANCORE Trainer

The ANCORE Trainer uses simulated resistance measured in a 1:1 ratio with an approximate range of 5 lbs to 65 lbs. For example, using six high resistance plates (~10 lbs each + 5lbs in the base) would provide a total resistance of 65 lbs.

Yes, you can attach the resistance plates asymmetrically. For example, you can have one 5 lbs plate on the right of the ANCORE Trainer and two 10 lbs plates on the left.

The difference between the Sport and Pro Package is that the Pro Packages comes with two additional 10 lbs resistance plates enabling it to have up to 55 lbs of resistance.

Traditional cable machines are designed at 2:1 or 4:1 ratios using pulleys or levers to achieve a mechanical advantage. For example, using a 2:1 pulley cable machine, the 130 lbs plate is about equivalent to 65 lbs of force required. The ANCORE Trainer uses resistance measured in a 1:1 ratio, so the resistance on the plates is equal to what you'd experience during a workout.

Most customers say that the resistance is similar in feeling to a pneumatic system because the resistance mechanism of the ANCORE Trainer is not dependent on gravity and allows for high-speed, ballistic movements as well as slower more controlled movements.

The resistance is generated via torque-loaded spring mechanism. The torque curve is quite flat in the middle range of cable length where the vast majority of movements are done. There is a slight progression from the first foot of cable compared to when the cable is pulled out at 8 feet. There is always tension on the cable at any point allowing for concentric, eccentric, and isometric movements. Additionally, the resistance is not inertial or flywheel based.

Currently, there is a maximum of 6 resistance plates on the ANCORE Trainer at a time.

The cable has a length of up to 8 feet when fully extended.

With all the plates attached, the ANCORE Trainer weighs about 7 pounds and is about the size of a dumbbell at 12" x 3.25" x 3" (fully loaded).

You can compare packages here and mount setups here. If you'd like to know more, feel free to email us at hello@ANCOREtraining.com and we'll help you find the package and mount setup that is right for you. 

ANCORE does not requires installation with the Rack and Door Mount options.

Only the Wall Mount and the sliding Track Mount require installation. ANCORE provides all the hardware and detailed instructions to ensure a seamless installation. We recommend a space where the Sliding Track Mount and Wall Mount can be installed securely to a wall stud.

Mount Setups

The Rack Mount has a 21” industrial Velcro strap that folds over. A fixture with a 13” inch circumference or 3" x 3" squat rack is optimal.

Yes, customers have had success mounting it to a tree, round pole, or column. A 13” inch circumference is optimal.

Yes, we do offer the ability to customize your strap length. Please reach out at Hello@ANCOREtraining.com with the subject line “Custom Length - Rack Mount” and we’ll be happy to get you set up.

Organizations and Facilities

Thank you for your interest! Please send us email sales@ANCOREtraining.com about making the ANCORE Trainer part of your organization's training program. We'll get back to you within one business day.

We are looking forward to working with you!

Yes, we do offer a military discount. Please email us at hello@ancoretraining.com with "Military Discount" in the subject line and include one of the following forms of identification and a member of our team will be happy to help:

-Military ID Card 

-Dependent ID Card 

-VA Issued Identification Card (for the VA health care system)

-Veterans ID Card (not yet available) 

-Veterans Designation on Drivers License

-Locally issued Veterans ID Card (some counties offer these ID Cards) 

-Other ID or Membership Card – examples include veterans groups such as the VFW, American Legion, AMVETS, etc.

Shipping

Ship times vary based on location but typically arrive within 5-7 business days after the order has shipped. Please note that the processing time for all orders varies. Current levels of demand and market conditions relating to COVID-19 have led to an expected delivery time within 2 to 4 weeks of the purchase date. We appreciate your understanding.

We do offer shipping around the world. Please note that our international shipping rates do not include additional country-specific taxes upon the package arriving. To help improve the transparency in the process, please find the shipping calculator link to estimate the taxes for your country, click here and use HS code 9506.91.

Returns and Warranty Policies

We want you to be completely satisfied with your purchase. If for any reason you’re not completely satisfied, please contact us or email us at hello@ANCOREtraining.com and we'll be happy to assist you. We will honor returns and refund you within 30 days of your purchase. This is part of our Risk Free Trial.

We stand behind our product with a 1-year limited warranty. We have a support team available to help with any questions, issues, or concerns. View the full terms and conditions of our warranty coverage here.

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