Terms of service

ANCORE Terms of Service 

Last Updated: August 28, 2026 

1. Agreement and Scope 

These Terms of Service are between the user ("you") and Anchor Health and Fitness, Inc. d/b/a ANCORE ("ANCORE," "we," "us," or "our"). They govern access to and use of ANCOREtraining.com and its content, functionality, online store, and services (the "Website"). 

By using the Website or placing an order, you agree to these Terms and the policies incorporated in Section 17. If you do not agree, do not use the Website. You represent that you have legal capacity to enter this agreement or are using the Website with the permission and supervision required by applicable law. 

2. Updates 

ANCORE may update these Terms and will post the revised version with an updated date. Revisions apply prospectively. Terms, return rights, shipping terms, commercial terms, and warranty rights already attached to an existing order will not be retroactively reduced. Privacy Policy updates govern ongoing data practices subject to legally required notice or consent. 

3. Permitted Use and Account Responsibilities 

You may use the Website only for lawful purposes and in accordance with these Terms. Information you provide must be accurate, current, and complete. You are responsible for your account credentials, devices, internet connection, and reasonable security measures. 

4. Prohibited Conduct 

  • Violate applicable law or another person's rights. 

  • Use the Website to exploit or harm a person, transmit unlawful or malicious material, impersonate another person, or send unauthorized spam. 

  • Disable, overburden, damage, interfere with, or circumvent the Website or its security. 

  • Introduce malware or attempt unauthorized access to the Website, servers, systems, accounts, or data. 

  • Use automated or manual means to scrape, copy, monitor, or extract Website content except as permitted by law or ANCORE in writing. 

5. Intellectual Property 

The Website and its content, design, text, graphics, photographs, video, audio, software, trademarks, and other materials are owned by ANCORE, its licensors, or other providers and are protected by intellectual-property law. 

ANCORE grants a limited, revocable, nonexclusive, nontransferable right to access and use the Website for personal or authorized business purchasing purposes. You may not reproduce, modify, distribute, publish, publicly display, create derivative works from, or commercially exploit Website materials except with ANCORE's written permission or as permitted by law. 

6. Third-Party Links and Services 

The Website may link to third-party content or services. ANCORE does not control and is not responsible for third-party content, availability, terms, privacy, or practices. Use of a third-party service is subject to that provider's terms. 

7. Customer Reviews and Submitted Content 

You retain ownership of content you submit. When you submit a product review or other content intended for public display or marketing, you grant ANCORE a worldwide, nonexclusive, royalty-free, sublicensable license to host, reproduce, display, distribute, adapt for formatting, and use that content for operating and promoting ANCORE, subject to applicable law and stated privacy choices. 

You represent that you have the right to submit the content and that it is not unlawful, misleading, infringing, abusive, or privacy-invasive. ANCORE may moderate or remove content that violates these standards. 

Photographs, videos, and information submitted privately for warranty, troubleshooting, service, returns, or customer support are governed by the Privacy Policy and are not automatically licensed for public marketing use. 

8. Online Orders and Acceptance 

An order is an offer to purchase under the terms shown at checkout. An order-confirmation email acknowledges receipt but is not final acceptance. ANCORE accepts an order when it ships or confirms that it is ready for pickup. 

Before acceptance, ANCORE may cancel an order because of inventory, pricing or listing errors, payment verification, suspected fraud, legal restrictions, or other reasonable fulfillment issues and will refund amounts collected for the cancelled order. 

Prices, promotions, availability, taxes, shipping, duties, and fees may change before an order is placed. The amount presented at checkout and accepted by the customer governs, subject to correction of an obvious error and applicable law. 

9. Payment 

Available payment methods are displayed at checkout and may change. ANCORE does not guarantee that a particular method will always be available. You authorize ANCORE and its providers to charge the selected method for the order and applicable amounts. ANCORE may withhold shipment until payment is received and verified. 

10. Shipping, Delivery, and Risk of Loss 

The Shipping Policy governs processing, delivery, shipping claims, and related costs. For a direct consumer shipment, risk of loss passes upon delivery to the designated address. For commercial, distributor, reseller, bulk, or freight shipments, risk passes when ANCORE transfers the shipment to the carrier unless the applicable quote, order confirmation, Incoterm, or written agreement states otherwise. For local pickup, risk passes upon collection. 

11. Returns, Cancellations, and Refunds 

The Return & Refund Policy governs eligible consumer returns, cancellations, refunds, and exchanges. Custom, modified, special-order, commercial, distributor, reseller, bulk, and production-committed orders may become non-cancellable once ANCORE begins order-specific work and are not returnable unless the applicable written agreement permits or ANCORE approves the return in writing. 

12. Product Warranties 

ANCORE-branded products are governed by the ANCORE Limited Warranty and, where applicable, the Commercial & Distributor Warranty Addendum. Partner products are governed by the applicable manufacturer warranty unless ANCORE expressly states otherwise. These Terms do not independently override those warranty documents or rights that cannot legally be limited. 

13. Privacy 

ANCORE's collection and handling of personal information are governed by the ANCORE Privacy Policy. Enzuzo and other providers may supply consent, opt-out, and privacy-request tools, but ANCORE maintains one canonical Privacy Policy. 

14. Website Disclaimer 

To the maximum extent permitted by law, the Website and its online content and functionality are provided on an 'as is' and 'as available' basis. ANCORE does not warrant that the Website will always be uninterrupted, error-free, secure, complete, or free of harmful components. This website disclaimer does not replace the Limited Warranty, a partner warranty, or mandatory product rights. 

15. Limitation of Liability and Indemnification 

To the maximum extent permitted by law, ANCORE and its officers, directors, employees, agents, providers, licensors, suppliers, successors, and assigns will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages arising from Website use, including lost data, revenue, profits, goodwill, or business opportunity. Product-specific limitations are governed by the applicable warranty and mandatory law. 

To the maximum extent permitted by law, you agree to indemnify and hold ANCORE and the foregoing parties harmless from third-party claims, liabilities, damages, judgments, costs, and reasonable legal fees arising from your unlawful use of the Website, violation of these Terms, or infringement of another person's rights. This provision does not apply where prohibited by consumer law. 

16. Governing Law and Venue 

These Terms are governed by Massachusetts law, without regard to conflict-of-law principles. A dispute must be brought in the applicable state or federal courts located in Massachusetts, except where mandatory consumer law gives a customer the right to use another law, court, venue, or dispute process that cannot legally be waived. The United Nations Convention on Contracts for the International Sale of Goods does not apply. 

17. Incorporated Policies and Order of Precedence 

The Privacy Policy, Shipping Policy, Return & Refund Policy, Limited Warranty, and Commercial & Distributor Warranty Addendum are incorporated into these Terms when applicable. If provisions conflict regarding the same subject, the following order applies: 

  1. Mandatory applicable law. 

  1. Transaction-specific terms expressly accepted by ANCORE in writing, including an approved quote, commercial agreement, distributor agreement, or accepted purchase order. 

  1. Commercial & Distributor Warranty Addendum for covered commercial warranty matters. 

  1. Limited Warranty for warranty claims. 

  1. Return & Refund Policy for voluntary returns and refunds. 

  1. Shipping Policy for fulfillment, delivery, risk of loss, and shipping claims. 

  1. These Terms for general Website use and matters not specifically addressed elsewhere. 

The Privacy Policy separately controls ANCORE's handling of personal information, subject to a legally applicable data-processing agreement. A customer or third-party document does not modify ANCORE's terms unless ANCORE expressly accepts it in writing. 

18. Severability and Waiver 

If a provision is unlawful or unenforceable, it will be enforced to the maximum lawful extent and the remaining provisions continue in effect. Failure or delay in enforcing a provision is not a waiver. 

19. Entire Agreement 

These Terms, the incorporated policies, and applicable transaction-specific terms expressly accepted by ANCORE constitute the agreement concerning their subject matter and supersede prior statements concerning that subject matter. Electronic records, order confirmations, and written acceptances may satisfy a writing requirement where permitted by law. 

20. Notices and Contact 

ANCORE may provide notices through the Website or the email address associated with an account or order. Customers are responsible for keeping contact information current. 

Legal notices and questions may be directed to: 

Anchor Health and Fitness, Inc. d/b/a ANCORE 
96 Swampscott Road, Suite 7, Salem, Massachusetts 01970, United States 
Email: hello@ancoretraining.com 
Phone: +1 (978) 979-4777 
Hours: Monday-Friday, 8:30 a.m.-5:00 p.m. Eastern Time